Anne says, “I worked in admin since leaving college. It’s all I’ve ever done and to be honest, it’s what I’m good at. I lost my job at an estate agents in the recession and had to go on Jobseeker’s. I was asked what jobs I was looking for and I told them admin, secretarial and personal assistant work; what I’m qualified and experienced in. They put me on the Work Programme, working for a supermarket for four weeks. I had no choice or I’d lose my money. I finished it last week and was told there was no job at the end, as I didn’t have enough ‘retail experience’.”