Sylvia’s husband had a heart attack and three subsequent strokes. She made a claim for Personal Independence Payment to cover the additional costs of supporting him. Several administration errors followed, and Atos insisted on a medical assessment, despite being given much medical evidence stating the seriousness of his illness and that he had been hospitalised for a prolonged period. Sylvia’s husband died without his PIP ever being processed. Sylvia had been paying for the additional costs herself and did not have enough funds to pay for his funeral.