Fiona and her two children, aged 11 and 14, have been living in a single room in a hostel for 23 months, with three single beds pushed together against the wall. They are registered as ‘intentionally homeless’ because Fiona left their last house when her elder son got caught up in local gang activity, and Fiona wanted her children to grow up in a safer area. They share a bathroom with the occupants of 11 other rooms. The children are alarmed by constantly changing neighbours, who can be heard arguing through the thin walls. Fiona is a hospital healthcare assistant, but has had to cut her hours because she is concerned about leaving her children unsupervised for long periods in the hostel.