Jo scored zero points at her Employment and Support Allowance assessment. Recorded as having no difficulty in walking, despite using a wheelchair full-time for over 25 years, she won at appeal, but only after ten months’ extreme anxiety. She continues to feel anxious about what comes next. She is still to be assessed for Personal Independence Payment and expects to lose the care component, which enables her to manage her home and take care of her child. Jo says, “All my fragile security has gone.”