Roy and Tracey were living in a one-bedroom flat and had been on a council waiting list for a bigger flat for some time. Tracey has slept on the sofa for several years because of Roy’s multiple health problems, which makes sharing a room impossible. The couple were allocated a two-bedroom bungalow and told they would receive full Housing Benefit for their new home, but this was overturned a few weeks later and now they have to find an extra £70 each month to make up the shortfall. Roy has already had to miss one hospital appointment because he could not afford the fare. Roy says, “I am just at my wits’ end. Life is battle enough already. I know what the outcome of my illnesses will be. I know they will kill me eventually. I just want a little bit of peace, but they are not giving it to me.”