An MP says of a constituent, “They were asked to report to the job centre and sign on as unemployed at 9.30 on a Tuesday morning. At the same time, they were asked to turn up at a new training organisation. They went to the job centre and said, ‘Look, I can’t come at 9:30. I’m reporting to a new trainer,’ but were told, ‘No, you need to come here, otherwise you’ll face sanctions. You’ll need to get a letter from your new trainer.’ When they went to the trainer, they were told, ‘We don’t provide letters.'”