47-year old Kay grew up in an ex-mining village, raising her two children there, and with her extended family all living nearby. She has a small spare bedroom, which fits only a bed, and she uses it for her two grandchildren when they stay over. Now, she has been hit by the bedroom tax, finding herself in arrears for the second time in six months. She’s worried she may be forced to leave, though she’s been told there are no smaller properties available. Kay says, “It’s a real struggle. I had a letter just this morning, saying I was £122 in arrears. I can’t afford to pay it. I just can’t afford it”.