Following a car accident, Jason has been on Incapacity Benefit for over 15 years. Called for an Employment and Support Allowance assessment, he says, “The person doing the assessment wasn’t interested in my impairment. In fact, she was like a robot and rarely looked up from her computer. I’ve got arthritis in all my joints and I can’t describe or make people understand how awful this pain is. The assessment found me fit for work. I never go out. I’ve not been to the pictures with my kids for five or six years, but the assessor’s report says that I go out to the cinema with my girlfriend. Everything in the report is a fabrication.”