A says, “All last winter we couldn’t have hot water, so I had to boil the kettle for washing up and having a wash. We sometimes had to go to friends’ houses to have a bath or a shower, and regularly used candles on an evening, as I could not afford to have the lights on. There was no money in the meter, so there was no electricity to put lights on. It also meant I couldn’t cook, couldn’t wash, couldn’t clean and couldn’t feed my son. He struggled to do homework by candlelight, so sometimes he couldn’t do his homework.”