Lulah says, “I had to leave my typing job after my joints and tendons got so painful that, touching a key on a keyboard, I was almost in tears. I went onto Employment and Support Allowance, hating being out of work and desperate for some help to get back into a job. Every few weeks my personal advisor suggested computer training, jobs which required driving (I couldn’t turn a steering wheel) and, time after time, I had to remind them that that was the reason I was on ESA. After months of struggle, they finally offered me something that didn’t sound totally ridiculous: a pain management group, teaching me how to cope with the pain within a work situation. Unfortunately, I had scored zero points on my medical, and the help I was finally about to receive was taken away.”