Peter has a fluctuating impairment that means some days he uses a wheelchair and, other days, crutches. He experiences a barrage of hate from his neighbour, who decided he was exaggerating his impairment: eggs thrown at his house, stones at his windows, shouted insults. The assaults continued for months, leaving him in tears, feeling suicidal, and on antidepressants. He was scared to leave his home and blamed himself for the upset it caused to his wife and two children. Peter says, “He made our lives hell. We are a family who like to keep ourselves to ourselves, but the abuse we have suffered is terrible. He has called me a cripple and a scrounger and got his children to do the same.”