Jane has ulcerative colitis and chronic back pain and receives Employment and Support Allowance. When her daughter left home, Jane, her husband and her son were considered to be under-occupying their home. Since they couldn’t make up the shortfall in rent, they had to move. Their son has Asperger’s and the family dog was more than just a pet. Jane says, “My son doesn’t find it very easy to speak to people, but he could talk to Brandy.” But their new accommodation did not allow pets and the family had to take the dog to the animal shelter.