When Disability Living Allowance came to an end, 30-year old Annette who had mental health issues, applied for the new Personal Independence Payment, but was faced with long delays in which she struggled on very little income. Her aunt says, “It caused her a lot of stress. She couldn’t afford to get the bus down to come and see her son, who was staying with me before she died.” Annette’s application had still not been processed six months later when she died after taking an overdose.