61-year old Anne ran out of money for heating over the winter, and was living without heating or hot water until she received help from a charity. She receives Disability Living Allowance and Pension Credit, which add up to about £120 per week, but her weekly electricity bill alone is £40. She says, “It was hell. I felt like I was on my last breath. There was one day when I even started thinking silly things, about how could I go on. But then I got the oil. I know I wouldn’t be here today if that had not happened.” Now, she worries about what will happen next winter.