James went to the job centre in search of employment, and the manager told him the supermarket was looking for staff. He says, “I thought, that’s quite handy because I knew a friend who used to work there.” He was sent to the supermarket on the Work Programme, spending almost two months stacking and cleaning shelves and sometimes doing night shifts. James says, “I reckon they should have paid me. I was basically doing what a normal member of staff does. I had the uniform and I was in the staff canteen. I got access to the food and drinks in the staff canteen, but I got nothing else apart from that. I was there doing it as if I’d walked into the store and said, ‘Look I’ll help’.”