Fiona was placed in the work-related activity group of Employment and Support Allowance and was due to begin attending a weekly work placement appointment at the job centre. This coincided with being transferred onto new medication that required a period of adjustment. Fiona says, “I felt confused, fuzzy, all over the place. I couldn’t even make a meal for myself, and I was certainly in no fit state to make appointments to be anywhere.” She was warned that, if she didn’t attend, her ESA, Housing Benefit and Disability Living Allowance would all be stopped. She says, “The stress of being at risk of losing the roof over my head, on top of everything else, was almost more than I could bear.”