During his Employment and Support Allowance assessment, Jim, a former welder, complained of chest pains and struggled to breathe. He was given a glass of water, but assessors pressed on with the interview. The next day, he had a massive heart attack. While still in hospital, he received a letter informing him that he had been assessed as fit for work. Jim says, “All they seemed to care about was getting through the ridiculous list of questions they have, which is supposed to determine whether someone is fit to work or not.”