Lyn is a 56-year old mother, who has worked since she was 14. After a diagnosis of breast cancer, she had a mastectomy, chemotherapy and radiotherapy. 11 months after she applied for Personal Independence Payment, she had still not received an acknowledgement. Finances became so tight that she was forced back to work just days after finishing radiotherapy. Lyn says, “We’ve got a mortgage to pay. We’re the kind of people who don’t go for benefits, but we knew we would need some help with this. I’m wondering why I paid my taxes all those years.”